Personal Care
Bathing, grooming, dressing, toileting and daily routines.
In-Home Care
Personalized Care. Right at Home.
Non-medical support built around routines, preferences, goals, and independence.
What Support Can Include
Companionship
Conversation and meaningful engagement.
Meal Preparation
Planning and preparing meals.
Light Housekeeping
Laundry, dishes, tidying and linens.
Mobility Support
Assistance with safe movement and transfers.
Medication Reminders
Non-clinical reminders only.
Who May Benefit
Older Adults
Support with everyday routines that can help a person remain safe, comfortable, and independent at home.
Adults Needing Daily-Living Support
Non-medical assistance may help people living with disability, chronic conditions, or changing functional needs.
People Recovering at Home
Short-term non-medical help may be useful after an illness or procedure when skilled clinical care is not the service being provided.
Family Caregivers
Additional support can help families share day-to-day responsibilities and maintain continuity of care.
Home Care vs. Home Health
In-Home Care (Non-Medical)
Helps with activities of daily living and everyday routines. Examples include personal care, companionship, meal preparation, light housekeeping, mobility assistance, and medication reminders.
Home Health Care (Skilled Clinical)
Provides skilled services such as nursing or therapy when ordered and delivered under the applicable clinical-care requirements. It is different from Selora Care’s non-medical home-care services.
How In-Home Care May Be Paid For
Private Pay
Individuals and families may choose to pay directly for in-home care.
Long-Term Care Insurance
Some policies may reimburse qualifying home-care services. Coverage depends on the individual policy and insurer.
VA-Authorized Services
Eligible Veterans may receive authorized home-care support through applicable VA programs and arrangements.
CalAIM Community Supports
Eligible Medi-Cal members may receive authorized home-based supports when Selora Care is contracted for the applicable service and plan.
Medicare note: Original Medicare generally does not pay for custodial or personal care when that is the only care a person needs. Medicare may cover qualifying home health services when its eligibility requirements are met.
What to Expect When Starting Care
1
Care Consultation
Share basic contact information and tell us what kind of support you are exploring.
2
Needs Discussion
We discuss routines, preferences, schedule, location, and the type of non-medical support requested.
3
Care Plan & Matching
When appropriate, a care plan and caregiver match are developed around the individual’s needs and applicable program requirements.
4
Care Begins
Services begin on the agreed schedule, with ongoing communication as needs change.
Frequently Asked Questions
What is in-home care?
In-home care is non-medical support provided in a person’s home to help with everyday activities, routines, safety, comfort, and independence. Services are individualized and may include personal care, companionship, meal preparation, light housekeeping, mobility support, and medication reminders.
Does Medicare cover non-medical in-home care?
Original Medicare generally does not pay for custodial or personal care when that is the only care a person needs. Medicare may cover qualifying home health services, such as skilled nursing or therapy, when its eligibility requirements are met.
What is the difference between in-home care and home health care?
In-home care focuses on non-medical daily-living support. Home health care provides skilled clinical services, such as nursing or therapy, under medical orders and applicable home-health requirements.
How much does in-home care cost?
Cost depends on the schedule, amount of care, location, service needs, and whether a payer or program is involved. Selora Care can discuss expected pricing or the applicable authorization pathway during the consultation process.
Can I request a specific caregiver?
We welcome information about caregiver preferences and matching priorities. Specific caregiver placement depends on availability, qualifications, program rules, and the needs of the individual, so a particular caregiver cannot be guaranteed.
Do you provide transportation?
Transportation is not a universal Selora Care service. It may be available only when it is offered by Selora Care and permitted or authorized under the applicable program, payer arrangement, and company policy.
How do I get started?
Use the Request a Care Consultation form to provide basic contact information. Please do not submit medical information or other confidential health information through the public website. A Selora Care representative will contact you to discuss next steps.
Helpful Official Resources
California Home Care Services
Learn about California Home Care Organization and Home Care Aide requirements from the California Department of Social Services.
Medicare Home Health
Learn what Medicare may cover under the home health benefit and how it differs from non-medical custodial care.
Care Starts With a Conversation
Ready to Talk About Care?
Tell us how to reach you and which service you are interested in. We’ll contact you to discuss the next step.